Privacy Policy
Effective Date: October 2025 | Last Updated: October 2025
This Privacy Policy explains how Robotic Vision Engineering, LLC, operating the website at roboticvisionngineering.com ("Robotic Vision Engineering," "we," "us," "our"), collects, uses, stores, and protects your personal data when you access or use the Website.
By using the Website, you acknowledge that you have read and understood how we handle your personal data as described here.
1. Data Controller
The data controller responsible for your personal data is:
Robotic Vision Engineering, LLC
Email: [email protected]
As a company operating in Europe and serving European clients, Robotic Vision Engineering is committed to compliance with the EU General Data Protection Regulation (EU GDPR, Regulation 2016/679) as its primary legal framework for processing personal data.
2. Applicable Privacy Regulations
Robotic Vision Engineering serves clients across Europe and acknowledges the privacy rights of users across jurisdictions. This Policy is designed to comply with or be consistent with the following frameworks:
European Union / European Economic Area
EU GDPR (Regulation 2016/679) — the primary framework applicable to users located in the EEA. The rights and protections described in this Policy apply in full.
Global Approach
Robotic Vision Engineering takes a globally consistent approach to privacy. Rights granted to EU users under the GDPR — including access, rectification, erasure, restriction, and portability — are extended to all visitors of the Website where practically and legally feasible, regardless of their country of residence.
3. Personal Data We Collect
We collect only the data that is necessary to operate the Website and respond to inquiries.
3.1 Contact Form Data
When you submit an inquiry through our contact form, we collect the following information:
- first name and last name;
- work email address;
- company name (optional);
- selected service category;
- message content.
This data is used solely to respond to your inquiry and to understand the nature of your request.
3.2 Technical and Session Data
When you access the Website, we may automatically collect certain technical data, including:
- IP address;
- browser type and version;
- device type and operating system;
- pages visited and time spent on the Website;
- session identifiers and timestamps.
This data is used for website security, performance monitoring, and understanding general usage patterns. It is not used for behavioural advertising.
3.3 Communications Data
If you contact us by email, we retain records of that correspondence, including your name (if provided), email address, and the content of the communication.
4. How We Use Your Personal Data
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Responding to contact form inquiries | Name, email, company, message | Legitimate interest |
| Website security and performance monitoring | IP, session data, technical logs | Legitimate interest |
| Responding to email inquiries | Email, correspondence content | Legitimate interest |
| Improving website and user experience | Aggregated analytics data | Consent (where required) |
5. Legal Basis for Processing (EU GDPR)
5.1 Legitimate Interests (Article 6(1)(f))
We process certain data on the basis of our legitimate interests, which we have assessed to not be overridden by your rights and interests:
- Responding to inquiries: processing contact form and email data to communicate with potential clients.
- Website security: processing IP addresses, session data, and technical logs to detect and prevent unauthorised access and abuse.
- Service improvement: using aggregated, anonymised analytics data to understand how the Website is used.
5.2 Consent (Article 6(1)(a))
We rely on your consent for placing non-essential cookies (analytics cookies). Consent can be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.
6. Third-Party Service Providers
Robotic Vision Engineering may use third-party service providers to host the Website and analyse usage patterns. Each provider is bound by contractual data protection obligations.
We do not sell, rent, or otherwise disclose your personal data to any third party for their own marketing or commercial purposes.
7. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this Policy.
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years from the date of submission |
| Email correspondence | 3 years from the date of last contact |
| Technical and security logs | 12 months |
When the applicable retention period expires, data is securely and permanently deleted or anonymised so that it can no longer be attributed to you.
8. Your Rights Under EU GDPR
If you are located in the EU or EEA, you have the following rights in relation to your personal data:
Right of Access
You may request a copy of the personal data we hold about you.
Right to Rectification
You may request that we correct any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten")
You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected.
Right to Restriction of Processing
You may request that we restrict how we process your data in certain circumstances.
Right to Data Portability
Where processing is based on consent and is carried out by automated means, you may request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object
You may object at any time to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
Right to Withdraw Consent
Where processing is based on consent (e.g. analytics cookies), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of prior processing.
Right to Lodge a Complaint
You have the right to lodge a complaint with your local data protection supervisory authority.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.
9. Children and Minors
The Website is intended for users who are 18 years of age or older. Robotic Vision Engineering does not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been collected from a person under 18, we will take steps to delete the associated data promptly.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- encrypted data transmission;
- access controls on server infrastructure;
- regular security monitoring.
No method of transmission over the internet or electronic storage is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
11. Cookies
The Website may use cookies and similar tracking technologies. For detailed information about the types of cookies we use and how you can manage your cookie preferences, please refer to our Cookie Policy page.
12. Links to Third-Party Sites
The Website may contain links to third-party websites. Robotic Vision Engineering is not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. When changes are made, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically.
14. Contact and Data Requests
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Robotic Vision Engineering, LLC
Email: [email protected]
We aim to respond to all privacy-related requests within 30 days.